Thanks for shopping with us! We serve hundreds of clients around the world every day and we strive to provide you with the highest level of service. We have been working on optimizing our logistics system, we believe that high-quality shipping will increase customer satisfaction, and every visitor will enjoy our shopping trip.
*We are committed to receiving your order as quickly and efficiently as possible. Here's some important shipping information you should know:
1. SHIPPING: We ship all packages from our domestic/warehouse, standard shipping is $6.99, (NOTE: Orders over $50 in net are eligible for free shipping) You can check the shipping cost at checkout before placing an order.
2. Processing time: All order packages will be sent within 3 days after the order is placed. Package handling lead time does not include transit time. Meanwhile, tracking number information will be emailed to you once your order ships. Note that processing times may be longer during peak shopping seasons.
3. Shipping method: We provide standard shipping, no expedited shipping service, usually takes 5-20 working days depending on previous shipping status. Please note that transit times may vary depending on your location and carrier delays, and may also be affected by different customs clearance times or public holidays. Unfortunately, this is out of our control. Therefore, we do not promise or guarantee the specific arrival time. The specific transportation situation is subject to the feedback from the transportation company.
4. Track your order: Once your order ships, you will receive a tracking number via the email you entered when placing your order. You can use this number to track your package on our website or the carrier's website. All tracks are available at https://t.17track.net/en.
It may take up to 2 days for the order tracking to be updated before the tracking system activates the tracking number. If the information has not appeared on the express website, please try again after 48 hours.
5. International Shipping: We provide international shipping services to designated countries. Please note that international shipping times may vary and you may be responsible for customs fees and import taxes.
6. Delivery problems: If you encounter any problems during delivery, please contact us immediately. We will do our best to resolve any issues and ensure you receive your order as quickly as possible.
If you have any other questions, please feel free to email us and we will serve you.
COVID-19 Notice: Due to changing COVID-19 restrictions affecting delivery services, our deliveries may take longer than specified. Know that our fulfillment team continues to ship products daily as we take extra precautions to keep them safe. Thank you for your patience and understanding.